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It seems like only Comcast/Xfinity really bother updating firmware. My line stats are pretty good, so I think I'm set. 7 Best Docsis 3.1 Modems for Gigabit+ Internet. This eliminates WiFi as a source of lag or internet latency for that one device, which is often useful for online gaming. If I hadnt changed my default password, Id be able to log in to my modem using password as my password. All other modems connected to the ISP wont be updated. Simply connect the top two bonded ethernet ports to your compatible router. The Arris SB6141 is still listed for Comcast Business up to 200 Meg. This section says that firmware upgrades are provided by the ISP. I have defaulted both router and modem, turned off LAG on modem, to no avail. Issue Resolved: so as a last resort, before calling Comcast again, I removed an inline surge suppressor from my coax cable. Not sure if other modems do or not (probably depends on where the bug is). Comcast's changes on the 10th of December include rolling out new firmware to Motorola 8600 modems that implements forced https:// with a self-signed certificate. Is there a better make/model that has similar performance and price to l. MB8600 supports ultra fast DOCSIS 3.1, the only cable modem standard that can deliver Internet speeds of 1Gbps or higher, up to many gigabits per second. Description. Generally, when you sign up for internet, your provider will give you the option to rent a modem thats proven to work on its service. It has reduced signal interference thanks to 2 OFDM (a digital data encoding method that reduces latency in DOCSIS 3.1 devices). I just purchased the MB8611. 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, or 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels. This includes new features as well. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). Be sure the CAT# LAN cable between the modem and RBR is of good quality. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business,and Cox Communications. Upgraded my internet from Blast! As a result, theres no further action at this point. I have an SB8200 that within the past few months dropped from 900+ on xfinity 1200Mbps service down to 500-600. Hello, @TerryO44. I just need to check back in a few months to see if a newer version of firmware has been released. You can override the lack of trust, however if the browser permanently stores the exception (Firefox, for example), you will run into a problem the next time the modem is restarted. No longer support just means they won't help troubleshoot anything if there's a problem but it'll still work fine if you don't need troubleshooting. Sometimes a cable will already be available. Gigabit speeds are offered by the nation's largest ISPs, including Comcast Xfinity, AT&T, Cox, CenturyLink, and Google Fiber. Is your ISP going to spend a lot of effort testing and checking modem updates for that modem if only a small number of their customers have that same model? https://www.motorolanetwork.com/pages/comcast-replacement-program. The first thing to do is check what firmware version your modem currently has. In fact, your modem wont work without it. If youre buying on your own or replacing an existing modem, youll probably have to set it up yourself. In this case the source is your modem manufacturers website. For some people this wont be an option, as theres only one major internet provider in the area. Press question mark to learn the rest of the keyboard shortcuts. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, besides featuring up to 32 SCQAM (DOCSIS 3.0) or two OFDM (DOCSIS 3.1) bonded channels which should allow you to take advantage of the best and fastest Internet speed available from your . Unless you get your Gigabit Internet from one of these ISPs, then the CM1200 is a great pick. . Performance & security by Cloudflare. restart firefox, goto the modem page and when the alert page comes up select the advanced then click on set exception. The action you just performed triggered the security solution. Now that Ive described how your modem should be upgraded, lets take a look at the downside. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business, Cox Communications, Spectrum and more. Motorola Ultra Fast DOCSIS 3.1 Cable Modem, Model MB8600, plus 32x8 DOCSIS 3.0, Certified by Comcast XFINITY Paper instructions were in the box and also online. Somewhere along the way, my uncorrected counts got much better, and all downstream channels are cleaned up. The Motorola MB8600 will work with any brand of WiFi router. Modem firmware is latest. I have an MB8600 on 8600-18.2.9 and am experiencing issues that this new firmware is reported to address. . DOCSIS 3.1, 3.0, 2.0, and 1.1 support and Cable Labs certification ensure compatibility with services nationwide. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. The main difference is that this modem comes with a powerful wireless router built-in, which can be helpful if you dont already have your own gigabit router to use. This was exactly what I was looking for. Click to enlarge. It also has a sleep mode that helps conserve energy. Its range is fairly solid and it has a mostly complete feature set. Try to plug in via the router and no internet. I have defaulted both router and modem, turned off LAG on modem, to no avail. Luckily, this information is listed on your modem as well. Click to enlarge. I'm sorry to hear you've been having issues with your internet speeds. I would advise taking one of two actions. Took me a bit to get it activated, but I was able to get to the admin page just fine through a couple reboots, but only before I got it activated with Comcast. The Motorola MB8600 is still listed at xFinity My Device Info. Now you know what version of firmware is installed on your modem. . What Are Ethernet Cable Pinout Standards? If they are no longer supporting the device it is at.end of life. Learn More. The modem can theoretically pass through a max upstream of about 6 Gbps on its own. . SCRIPPS CO., ALL RIGHTS RESERVED. We recently ended our promotional rate with Comcast and while negotiating a new rate I was happy to see they had started offering 1000Mbps down service in my neighborhood. Log in to your modem with the username and password you created for it. The issue may not occur on Chrome or other browsers. Motorola MB8600 modem issues/firmware update. Motorola may not be the first name that comes to mind when you think networking equipment, but their first entry into Gigabit compatible hardware competes closely with established players in this market. Press question mark to learn the rest of the keyboard shortcuts. Does Using an Ethernet Cable Matter for Gaming? In other words, your modem will only be updated if your manufacturer issued an update for your specific model. I get the same notification but its fine. No firmware available for prior update. This modem is well-ventilated and it has a prominent LED display for troubleshooting. If the trouble is due to a faulty Comcast rental device or anything outside your home you shouldn't be charged. All of that looks pretty good. If your ISP wont update your modem, its most likely that: If you dont want to change your ISP (or theres no ISP in your area) and you want your modem to receive updates, you dont have much of a choice. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. This is a massive improvement over DOCSIS 3.0, which throttles your downstream at 100 Mbps. We looked at the top Modems and dug through the reviews from some of the most popular review sites. On the inside, though, the Motorola MB8600 features DOCSIS 3.1, capable of getting up to 6Gbps of Internet bandwidth from the provider. Question Restore stock firmware for Archer . Shouldnt I be able to update the firmware myself? https://www.xfinity.com/support/contact-us/, https://www.xfinity.com/support/articles/service-protection-plan, event log, if available (Be sure to remove or blot out any MAC addresses. Can't handle the speeds that other routers can. Regardless I have the 800 plan and always pull over 900Mbps down on Wi-Fi ! It's throwing a compatibility error because Xfinity believes any modem with only 1 gig ports isn't compatible with higher tiers when it isn't true at all. Switch to the new router, the MB8600, via Spectrum website and it works fine hardwired to the PC. If they can fix the problem remotely insist they send a tech out to identify the cause and correct it. Plus, it has two 1-Gigabit Ethernet ports! Your Motorola router processes the signal from your internet service provider and transmits it to your network. Compatible services: Xfinity, Cox, Spectrum, Charter, Time Warner, BrighthouseMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 2. Heres what information was listed in this section. Thread starter randomName; Start date Feb 21, 2019; randomName Very Senior Member. Even if you dont have DOCSIS 3.1 service now, you can benefit from the 328 DOCSIS 3.0 capability thats also built into this cable modem. Other modems, on the other hand, may work if you have Cox Communications but they may not compatible with Comcast Xfinity. My modems manufacturer is Netgear, so I did an internet search for Netgears website. This has persisted through a number of modem . Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. Rebooting your modem didnt work, and your ISP said they wont by updating your modem. They have thousands of customers, and their customers all have different modems. That depends. It seems like a pretty easy process. As a user, you cant make any changes to how your modems firmware functions. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. New firmware version 8600-19.3.11 is being pushed to the MB8600 in some markets. Weighing one modems performance against another means deciphering terms like Mbps and downstream channels. Up and running within 15 minutes, No call to Comcast. Rick Deckard over 2 years ago. Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. The fix worked for firefox but Chrome still can't access the modem and I can't find the cert anywhere under Chrome. Office Products, Office Furniture, Computers, Software & Consumer Electronics . I got a notice from Xfinity today stating that my equipment i.e. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The cert is listed under MTRLC LLC, not under the IP address, so scrolling down and making sure you're on the "Servers" tab is very important. Otherwise, youll need to unplug and replug your modem in to restart it. Enter your router username. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? You need to take action. functionality and Motorola Mobility reserves the right to change the content and timing of any product, product feature or software release. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. It is easy to set up and on most networks, it is literally plug-and-play. 94 Expert Rating. The Motorola MB8600 with the firmware code version 8600-220.127.116.11 has added back the Spectrum Analyzer and it now supports LAG features (Link Aggregation Group) - special thanks to .